"I am responsible for staff to be happy
in their employ, plus I have various duties including running
the company in a good manner, accounts work and general day
to day running of the business."
Previous roles: I owned and
ran a children’s private day nursery responsible for
50 children a day. A complete change into this field.
What HDC means to Hazel: Quality
and loyalty to both customers and employees. A company we hope you
feel you can rely on for our best service. I enjoy working for our
company very much.
Hobbies: Gardening when I have
the time, dining out with friends and family, music and TV.
Dean Underwood, Managing Director
HDC start: 1997
"I am the sorter of all problems that
can't be solved by anybody else, alongside customer sales."
Previous roles: I've
owned previous technology related companies.
What HDC means to Dean: Practised, proficient and prudent.
Hobbies: The only hobby I am allowed
is playing five-a-side football! I do have two young children and
spend 10-12 hours a day at work. I do however go to gymnastics,
dancing, swimming, drama and McDonald's every Saturday, with
the girls (as Mummy's at work).
Mary Cowing, Packing Supervisor
HDC Start: November 1997
"My responsibilities include packing
DVD's, jewel cases, plastic wallets, software boxes, shrink
wrapping, quality control and supervising our automated machines."
Previous roles: I have worked
for TIB PLC for 7 years as a Team Leader for the Packing Department.
What HDC means to Mary: A good
family business.
Hobbies: I like cake baking, playing golf, socialising
with friends and reading. I also have 17 grandchildren & counting from babies up to teenagers to keep me occupied.
Diane Parker, Packing Supervisor
HDC Start: May 1998
"My responsibilities also include packing
DVD's, jewel cases, plastic wallets, software boxes, shrink
wrapping, quality control and supervising our automated machines."
Previous roles: Duping floppy
disks.
What HDC means to Diane: A family
to all of us.
Hobbies: Any sport, walking (seaside, parks etc), going out and socialising with friends and family. I have 7 grandchildren and I love spending time out with them.
Khalid Mahmood, Production Manager
HDC start: February 1999.
"My supervising production duties include
daily dispatches, quotes for carriages, daily stock takes,
supervising the Duplication department plus any maintenance
for our machines."
Previous roles: I worked at TIB PLC for 10 years
as a Duplication Supervisor.
HDC means to Khalid: Challenging,
team spirit and enjoyable.
Hobbies: Watching and playing
football, climbing, trekking and playing golf.
Shaun Vickers, Duplication Operator
HDC Start: June 1999
"I primarily operate HDC's print, burn and lacquer machines,
plus other duties including checking deliveries."
Previous roles: Duping floppy disks.
HDC means to Shaun:Good friendly company.
Hobbies: Reading, watching TV, listening to music
and socialising with friends.
Sue Crowther, Account Manager
HDC start: July 2001
"As an Account Manager, my responsibilities
are sales and project management."
Previous roles: My previous
roles included Sales/Accounts Management for a large haulier
and freight company, plus I worked in Sales for TIB PLC (CD/DVD
manufacturing).
What HDC means to Sue: Committed,
friendly and trustworthy.
Hobbies: Going to the gym, my friends,
socialising and dreaming of other places!
Paula Twycross, Financial Director
HDC start: November 2004
"As Financial Director, I preparing the
monthly management accounts, daily cash management, preparing
budgets, VAT returns, processing payroll, reconciling balance
sheet accounts, reconciling supplier accounts, approving customer
credit applications, supervise Carrie and deal with any problems
with our accounting software."
Previous roles: I've worked in accountancy practices for 10 years before moving into industry two years ago.
What HDC means to Paula: Team spirit,
customer satisfaction is a priority, challenging and rewarding.
Hobbies: Snowboarding, skiing,
running, learning to play golf, and socialising.
Carrie Senior, Accounts Assistant
HDC start: December 2004
" am responsible for sales invoices, entering purchase invoices, credit control, chasing debts -sending letters, calling customers, credit checks, banking of customer’s cheques, bank reconciliation, and many other office duties which are too long to list."
Previous roles: I've worked for a chartered accountant for two and a half years doing book keeping and similar duties to what I do now.
What HDC means to Carrie: HDC is a brilliant company to work for, the staff members are great and very friendly and fantastic at what they do – especially those in the accounts team ;) he he.
Hobbies: I have a 9 year old gorgeous son and 2 beautiful step children and a fantastic new Husband (wedding day 02.10.2010 ) whom I love spending my time with, I love seeing and chatting with my friends and meeting new people. I am also studying NLP (Neuro Linguistic Programming) and due to start my NLP practitioner training early 2011.
Emma Steward, Account Manager
HDC start: May 2006
"I manage HDC customer accounts and look
after customers needs from start to finish, always trying
to be as helpful as possible."
Previous roles: I previously
worked for a large card company as a studio assistant. In
this role I had to have a keen eye for detail, and a high
standard before sending the job out.
What HDC means to Emma: Warm friendly
people to work with.
Hobbies: I enjoy taking my nearly one year old daughter to water babies on a weekend, watching films, nice cheese and a glass of red wine on a Saturday night.
Gavin Williams , Account Manager
HDC start: Feb 2007
"I manage HDC's accounts, maintaining a working relationship with our customers. This involves sales and project management".
What HDC means to Gavin : Team spirit, enjoyable, friendly .
Hobbies: Hanging around with my friends, eating out, music, football, chilling out.
Sue Ineson, Graphic Designer
HDC start: March 2008
"I check and proof customer artwork and communicate with our customers to ensure any problems are solved before sending to print. We also create bespoke artwork for our clients projects. I now also take part in updating the website.
Previous roles: Degree in Product Design 2005, managerial retail position.
.
What HDC means to Sue : Everyone works to achieve the same goal - customer satisfaction! Love the relaxed but professional atmosphere.
Hobbies: I enjoy making cards and wedding stationery, reading, watching films and photography. Me and my fiance have a dog called Jasper and we spend a lot of our spare time training and walking him.
Ashley Canning, Graphic Designer
HDC start: March 2010
"I set up customers artwork and prepare proofs, I liaise with the customer throughout the entire artwork process to ensure the finished product meets their requirements."
Previous roles: I graduated from Leeds Met with a degree in Multimedia Technology in 2009, during the holidays I worked as a finisher at a company near my hometown of St. Helens.
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What HDC means to Ashley : Thankful for being part of a great team in a role that I really enjoy.
Hobbies: I have enjoyed playing Hockey for the last 8 years and currently play for Leeds Hockey Club, I also used to play for St. Helens and Leeds Met. Also a big fan of Everton and St. Helens RLFC, and try to make it to as many matches as I can (Although trying to get back from Bradford to St. Helens in time on a Friday night is quite difficult!)
Emma Toon, Production Administrator
HDC start: April 2010
"To slave after the sales team…! - More specifically to process quotes and orders, and to liaise with suppliers regarding current jobs in production."
Previous roles: I’ve had various jobs from a sales canvasser to a bar maid – but the main bulk of my working life has been based in accounts.
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What HDC means to Emma :The people here are great, every day is different, and I will never be skinny because we eat far too much cake!
Hobbies: Nothing too exciting unless it involves my friends… and possibly a pub!
John Boyle, Account Manager
HDC start: Oct 2007
"Overseeing existing customer's projects and bringing new customers and business to HDC."
Previous roles: Worked for TIB Plc before joining HDC in 1997. Left at the end of 2003 to work for a Print Manufacturer and rejoined late 2007.
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What HDC means to John : Glad to rejoin a great team.
Hobbies: Coaching football and watching cookery programmes.
